All shipping carriers continue to experience delays. This is at times unpredictable and have been at times, significantly outside delivery estimates. Unfortunately, delays within the delivery networks, especially for international, are beyond our control.
If you are concerned that your parcel is taking an unusually long time to arrive, please contact us via our Help Centre.
Our team liaise with the shipping provider in an effort to get more accurate information.
These are unprecedented times and we have all come to expect postal delays. Please be understanding and have patience.
Thank you so much for supporting us.