Returns & Guarantee


We are confident you will achieve great results using our professional whitening kit that we provide a 90 Day 100% Money-Back Guarantee.

If you don't achieve a minimum two shades whiter teeth when using our teeth whitening kit, we will provide you with a 100% refund, less our postage costs. To support your claim, we request you provide some form of photographic evidence of your whitening results with before and after photos using tooth shade guide provided in each kit. Photos should have a timestamp or similar to identify dates.

Simply contact our Customer Support team who will be able to assist you.


If your item is deemed to be faulty, we will provide a refund or replacement if your items are returned within 30 days of receipt in Australia and 60 days for New Zealand other worldwide locations. If you simply change your mind, we do not offer a refund. 

A refund will only be processed if the products are returned in their original state, including all packaging and complete contents. We are unable to provide a refund or replacement if only partial items are returned. Lost return parcels are also unable to be refunded or replaced.

Before returning the item, please contact our Customer Support team, to provide further details. Additional instructions will then be given.

The return shipping costs are your responsibility and are not part of any refund.

Returned products to be sent to:

Smile Bright White
PO Box 2131
Warradale North SA 5046